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Timber Hill (Europe) AG is the European subsidiary of Interactive Brokers Group, which operates a state of the art technology oriented business model focused on European financial services. The Interactive Brokers Group is a rapidly growing international securities firm with a substantial proprietary trading and global online brokerage operations.
Interactive Brokers' fast growing online brokerage unit is expanding its Client Services operation. We are looking for experienced candidates with strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.
Banking Services Specialist
Facilitate clients cash deposit and withdrawal activity as well as assist with asset transfers
Friendly and competent handling of challenging customer inquiries via telephone, on-line chat and web ticket regarding account configuration and funding, cash and derivative products, account statements and our trading platform
High level of contact with our global client base, our internal compliance department and third-party banks/brokers
Bank or commercial apprenticeship with minimum 2-years equivalent experience in brokerage or mid-office banking services
Strong understanding of the financial markets, the banking industry and AML regulations
Exceptional written and oral communication skills are essential
Competency with MS Office and comfortable working with automated systems
Excellent analytical and problem solving skills
Self-confident, extroverted with the ability to work independently
Fluent English mandatory; any additional EU language is a plus
International fast growing environment within a highly successful company
Competitive compensation package including share plan (NASDAQ: IBKR)
Opportunity for certification with US and European authorities (i.e. FINRA Series 7)
If you have drive, motivation and initiative, we can offer you real responsibility and the opportunity to work in a demanding but rewarding team oriented environment. We are looking forward to receiving your online application.