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IT Service Desk Service Manager (m/f).

Swisslinx AG

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About our client

On behalf of our client, Swisslinx are currently looking for an IT Service Desk Service Manager to join on a permanent basis.

IT Service Desk Service Manager (m/f).

Your mission
- Manage outsourcers and third party providers for the delivery of Infrastructure services
Provide global service desk services according to ITIL framework

Your background

- Minimum five years of experience as an IT Service Manager

- Experience working in a global Helpdesk environment

- Understanding of ITIL process is a must

- Fluent English communication skills in written and verbal


Nice to have

- ITIL Foundation V3 certification


Soft skills

- Strong communication skills
Flexible and happy travel once a month

For further information, do not hesitate to contact Debora Anjos, Researcher – Technology Desk: +41 (0)58 268 10 40.