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SAP Application Support
2nd Level Support for SAP Functional SAP PTP / OTC: *Perform basic to medium complexity configuration; *Perform basic debugging/bug analysis; *Escalate to Level 3 with analysis; *Perform and implement small enhancements *Responsible to build/maintain training materials in central repository; *Responsible to build/maintain Quick reference guides and FAQ's; *Manage SAP Community site; *Perform MASS update; *Maintain internal team documentation - process changes, configuration documents and functional specifications, training documents, etc.; *Coordinate regression testing with Level1 /define scope of regression testing; *Define year end checklist with Level1/business and Level 3; *Ensure year end checklist completed; *Coordinate year end activity support; *Train/coach users on new SAP functionality Execute unit and integration testing
Level 2 SAP support required for dynamic business
Good career prospects for career driven individuals
*Minimum 5 year experience in SAP OTC / PTP modules *SAP OTC and PTP configuration skills *Knowledge of query reports and mass update tools *Training experience would be desirable (including experience with training remote audience via remote communication tools) *Good presentations and communication skills *Excellent organizational and multitasking skills, coupled with the ability to work to tight deadlines *Excellent PC skills including Microsoft Office software especially Ms Word, Ms Excel; *Excellent oral and written communication skills in English. Knowledge of other languages would be an asset;
My client is a global organisation, a Trade association which represents and supports a Global Trade. With 300 people in Geneva, they offer a pleasant and constructive environment.
Good salary and package offered.