12 days ago on swisslinx.com

IT Service Desk Service Manager (m/f).

Swisslinx AG

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IT Service Desk Service Manager (m/f).

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IT Service Desk Service Manager (m/f).

Ref. 7119
Permanent position
Client's sector: Banking & Financial services

Required languages:English

About our client
On behalf of our client, Swisslinx are currently looking for an IT Service Desk Service Manager to join on a permanent basis.

Your mission
- Manage outsourcers and third party providers for the delivery of Infrastructure services
- Provide global service desk services according to ITIL framework

Your background
- Minimum five years of experience as an IT Service Manager
- Experience working in a global Helpdesk environment
- Understanding of ITIL process is a must
- Fluent English communication skills in written and verbal

Nice to have
- ITIL Foundation V3 certification

Soft skills
- Strong communication skills
- Flexible and happy travel once a month

For further information, do not hesitate to contact Debora Anjos, Researcher – Technology Desk: +41 (0)58 268 10 40.

Contact person:Debora Anjos

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