130 days ago on careers.swiss.com

Business Analyst & Project Leader E-Commerce

Swiss International Air Lines AG

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Business Analyst & Project Leader E-Commerce


Jobtitle:Business Analyst & Project Leader E-Commerce
Jobfield:Sales & Marketing
Employment type:Full time
Location:Zürich / Zurich
Starting date:


Business Analysis & Projects
Ms. Susi Markovski

Human Resources
Ms. Heike Ehrhardt

Recruiting Support
Tel: +41 44 564 44 22


Bitte senden Sie Ihr vollständiges Bewerbungsdossier an:

Swiss International Air Lines AG
Flight Crew and Management
Assessment Center
Postfach / ZRHLX/OCTR
8058 Zürich

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dass sämtliche Korrespondenz
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Business Analyst & Project Leader E-Commerce

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.

The e-Commerce Business Analyst and Project Leader will lead and actively contribute to projects of different business units within SWISS to guarantee optimal swiss.com integration. The main tasks are the analysis and definition of the business needs, the elaboration of solution scenarios including user experience aspects, the specification, requirements documentation and testing until successful completion of the project / functional cutover. This position reports to the Team Leader Platform Development within the e-commerce department.

Your Duties

  • Analysis of the necessary changes to the platform and e-commerce specific surrounding systems, ensuring the new service integration is meeting the business and strategic requirements of e-commerce
  • Gathering of requirements and detailed specification thereof following the e-commerce development process
  • Financial evaluation of the business requirements including cost / benefit analysis
  • Author documents such as business requirements, system specifications, technical specifications
  • Review the day-to-day progress of the project(s) and release initiatives with regard to time, budget, scope and quality, providing all time high quality integration support
  • Coordinate test scripts creation and execution with responsible test team, sign off implemented functionalities and products
  • Responsible for the successful functional cut-over, as well as the quality of the solution and related deliverables
  • Produce documentation for the application responsible and educational materials for end-users to facilitate user understanding and adoption


  • University degree or commercial education in the airline or travel industry
  • Strong project experience in an online or e-commerce unit
  • At least 3 years of proven experience as Business Analyst and Project Leader preferably in the airline or travel industry
  • Strong planning and organizing skills
  • Strong analytical skills, with high attention to details
  • Ability to manage multiple projects simultaneously
  • Experienced at and willing to work both independently and in a team-oriented, collaborative environment is essential
  • Conflict management
  • Positive attitude and flexibility to work in a dynamic environment
  • Critical thinking and problem solving skills
  • Stress tolerance
  • Strong written and oral communication skills in English and German
  • Willingness to work in non-office hours if need be

Business Analysis & Projects E-Commerce

Zurich Kloten

Starting Date:
Upon agreement

Limited 2 years

We are looking forward to receiving your application in German or English.