95 days ago on careers-interactivebrokers.icims.com

Systems Support & Operations Specialist

Interactive Brokers Group

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Systems Support & Operations Specialist

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Systems Support & Operations Specialist

Systems Support & Operations Specialist

ID 2016-1519
Job Locations CH- Zug
Department Information Technology

More information about this job:


Timber Hill (Europe) AG, the European subsidiary of Interactive Brokers Group,operates a state of the art technology oriented business model focused on European financial services. The Interactive Brokers Group is a rapidly growing international securities firm with a substantial proprietary trading and global online brokerage operations.


For our Operations Support department, we are looking for a professional, motivated and technologically oriented candidate.


  • Monitoring & troubleshooting of the Brokerage & Trading (system operating processes, network services and hardware systems).
  • Troubleshooting of problems reported by other In-House operation departments.
  • Interact with various levels of the organization to communicate problem status and resolution.
  • Testing the functionality of various internal system interfaces.
  • Problem reporting and documentation.
  • Development of tools for operation groups using perl and shell script web tools.


  • Good working knowledge of UNIX operating systems.
  • Good English communication skills oral and written.
  • Programming skills: shell script and perl essential.
  • Previous support related position experience is a plus.
  • Previous experience in the financial industry is a plus.

If you have drive and initiative, we can offer you real responsibility and the opportunity to work in a demanding but rewarding and team oriented environment. 

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