261 days ago on careers-interactivebrokers.icims.com

New Accounts Specialist (E/D)

Interactive Brokers Group

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New Accounts Specialist (E/D)

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New Accounts Specialist (E/D)

New Accounts Specialist (E/D)

ID 2016-1464
Job Locations CH- Zug
Department Customer Service/Support

More information about this job:


Timber Hill (Europe) AGis a member of the Interactive Brokers Group, Inc., ("IBG")based in Greenwich, Connecticut USA (NASDAQ: IBKR). IBG offers its customers access to trade services, commodities and foreign exchange around the world. The IBG market maker companies trade in equities and exchange-listed equity derivative products worldwide. For more company information visit www.interactivebrokers.com


Timber Hill (Europe) AG is the headquarters and lead affiliate for the Group’s European operations and is well established and successful in both the proprietary trading and client brokerage services markets.  Our focus on technological solutions keeps us on the leading edge of the financial service industry.



  • As the New Accounts Specialist, you will assist the Compliance Officer with the approval process of new account applications on a daily basis
  • You will be responsible for processing documentation in accordance to UK regulations issued by the FCA (Financial Conduct Authority)
  • Cross reference multiple databases for potential undesirable client matches
  • Correspond with clients, sale representatives and customer service representatives
  • Follow internal policy and procedures when dealing with any account-related suspicious activity


  • Education: Commercial apprenticeship and/or equivalent experience
  • Personality: Self-confident, able to work independently, extroverted
  • Languages: English (is a must), fluent (both oral and written) in German
  • Basic PC knowledge, Internet navigation

We are looking  for a professional, motivated and technology orientated candidate to assist potential and existing clients with the application process, answer general questions about services Interactive Brokers offers, demonstrate and express a positive attitude when speaking to callers.

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