13 days ago on didata.taleo.net

UC Senior System Engineer

Dimension Data

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UC Senior System Engineer

UC Senior System Engineer - EUR01113

Dimension Data uses the power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.5 billion, offices in 58 countries, and 31,000 employees, we deliver wherever our clients are, at every stage of their technology journey. We’re proud to be the Official Technology Partner of Amaury Sport Organisation, organiser of the Tour de France, and the title partner of the cycling team, Team Dimension Data for Qhubeka.
In order to reinforce our Services team and to join our team based in Crissier, we are looking for a:
Unified Communications (UC) Senior Systems Engineer
Job responsibilities
  • Technical deployment (Build) of Unified Communications and IP Communication  Solutions according to Dimension Data Project Management Methodology:
    • Contribute to the definitionof the project
    • Participate to buildthe system
    • Collaborate to the deployementof the solutions
  • Advise customers on technological decisions;
  • Support(Run);
    • Support existing environments
    • Periodically on-duty support calls
    • Analyse problems and technical incidents
    • Work out solutions and needed actions
    • Problem simulation in Lab environment
  • Sales Support
  • Technical support in presenting Unified Communications solutions to customers;
  • Engaged in Bid and Pre-Sales activities to support
  • Proof of Concept development
    • Provide technical designs
    • Customer presentations
  • IT degree or equivalent;
  • A minimum of 6 years of experience in a relevant field;
  • Expert in Cisco Voice/Video Conferencing portfolio (CCIE, min. CCNP) with the following skills:


Unified Communications

  • Cisco Unified Communications Manager
  • Cisco Business Edition 6000
  • Cisco Expressway
  • Cisco Jabber
  • Cisco Spark
  • Endpoints

Contact Centers

  • Cisco Unified Contact Center Express / Entreprise
  • Cisco Finesse


  • Cisco Webex
  • Telepresence solutions including Endpoints
  • CCNA Level in Routing & Switching
  • Possess sound knowledge of architecture domains, of complex system design, development and implementation as well as the latest industry trends and innovations;
  • Demonstrate an understanding of network security and IT policies, procedures and governance
  • Demonstrate project management skills and proactive management
  • Strong team player
  • Customer orientated behaviour
  • Display attention to detail and is results & learning oriented
  • Demonstrate problem analysis and solution formulation skills
  • Display good verbal and written communication ability
  • Possess good planning and time management ability
  • Demonstrate the ability to engage with a variety of stakeholders
  • Work proficiency in English and French, another language is a strong plus.
Do you want to work within an innovative global organisation and continue to drive our success?
We are looking forward to hearing from you.
Dimension Data SA, Switzerland

Primary Location

: EUR-CH-Lausanne-Crissier  



: Joelle Mary