148 days ago on jsafrasarasin.ch

Process Manager/Analyst

Bank J. Safra Sarasin AG

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Process Manager/Analyst


Corporate Center & Logistics
Process Manager/Analyst
Zurich or Basel
Function/Position objectives
The Bank J. Safra Sarasin is seeking to reinforce their global process excellence team with a process manager/analyst. This team utilizes a best-of-breed methodology based upon Lean, Six Sigma/TQM, Performance Technology and BPM/CM. In this role you are analyzing processes and implementing improvements throughout all areas of the Bank. You conduct interviews with all process-involved stakeholders, model and analyze the processes, propose measures for process redesign and performance improvements and support their realization. You actively promote BPM initiatives and the continuous learning culture by setting bank-wide standards and frameworks for essential BPM concepts.
  • Identification, modeling and analysis of business processes
  • Identification and documentation of operational risks, controls and key performance indicators
  • Evaluation and proposal of process improvement opportunities, improvement implementation support
  • Maintenance and continuous development of the process landscape including process review within the centrally managed BPMS
  • Development and implementation of specific BPM standards, frameworks and process governance structure
  • Supporting the development and implementation of a continuous learning culture with BPM
  • Digitalization and standardization of processes with our workflow management/case management system and rule engine
  • University degree
  • At least 3 years of project experience in the field of finance/banking
  • Profound understanding of BPM, process architecture, process automation (BPM certificate preferable); expertise in Lean and/or Six Sigma a plus
  • Proven and hands-on professional experience in BPMS and workflow management systems; good understanding of operational risks and controls (risk analysis experience a plus)
  • Technical affinity of advantage (Avaloq, programming, systems engineering concepts)
  • Good understanding of operational risks and controls (risk analysis experience a plus)
  • Strong conceptual and analytical skills, profound and pragmatic problem-solving skills
  • High motivation and commitment to high quality delivery in a challenging and dynamic environment
  • Excellent writing skills in English and German, good communication skills, French is a plus
Activity rate
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