90 days ago on bosshardpartner.ch

Business Process Manager (f/m) 100%

Bosshard & Partner Unternehmensberatung AG

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Business Process Manager (f/m) 100%

Business Process Manager (f/m)

A global Swiss Bank is looking for an Business Process Manager (f/m) to be in charge of supporting a number of business production processes of the Distribution organization.

Workload
100%
Workplace
Zurich
Start Date
asap
Reference Number
3735
Customer
Rate
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Tasks

  • Work in a small team within Wealth Management Distribution.
  • Management and publishing of documents to web platform.
  • Making sure documents are uploaded and published through an internal platform.
  • Supporting end users to troubleshoot issues.
  • Support IT when making changes and UAT testing (new document types).
  • Business Objects Reports (set of internal reports).
  • Run BO reports on a monthly basis and deliver them to stakeholders.
  • Capability Reporting (monthly reporting for Institutional business).
  • Support outsourced provider in case of issues.
  • Once documents are received upload to internal document repository.
  • Client Letters process (letters sent out to clients in case of corporate actions).
  • Coordinate with letter shop and client notifications team to produce letters and send them out.
  • Eyes check of quality.

Requirements

  • 3-5 years of experience in Process Management.
  • Practical experience in financial industry.
  • Knowledge in managing business productive tasks.
  • Business process analysis, optimization skills.
  • Practical experience in working with IT is considered as a plus.

Soft Skills

  • Great organizational and communication skills.
  • Fluent in English, written and spoken. German is considered as a plus.