Business Process Manager (f/m) 100%
Business Process Manager (f/m)
A global Swiss Bank is looking for an Business Process Manager (f/m) to be in charge of supporting a number of business production processes of the Distribution organization.
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- Work in a small team within Wealth Management Distribution.
- Management and publishing of documents to web platform.
- Making sure documents are uploaded and published through an internal platform.
- Supporting end users to troubleshoot issues.
- Support IT when making changes and UAT testing (new document types).
- Business Objects Reports (set of internal reports).
- Run BO reports on a monthly basis and deliver them to stakeholders.
- Capability Reporting (monthly reporting for Institutional business).
- Support outsourced provider in case of issues.
- Once documents are received upload to internal document repository.
- Client Letters process (letters sent out to clients in case of corporate actions).
- Coordinate with letter shop and client notifications team to produce letters and send them out.
- Eyes check of quality.
- 3-5 years of experience in Process Management.
- Practical experience in financial industry.
- Knowledge in managing business productive tasks.
- Business process analysis, optimization skills.
- Practical experience in working with IT is considered as a plus.
- Great organizational and communication skills.
- Fluent in English, written and spoken. German is considered as a plus.