IBM Interact Specialist (f/m) 100%
IBM Interact Specialist (f/m)
A global Swiss Bank in Zurich is looking for an IBM Interact Specialist (f/m).
6 months (extension is possible)
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- Analyze user behavior and historical profile data to enhance customer experiences.
- Help to develop response strategies for specific customer actions.
- Customize and manage the IBM Interact system.
- Strong experience with IBM Interact (formerly Unica Interact).
- Several years of experience with Web technology and multi cannel strategies.
- Knowledge of Online Selling, Marketing and Service Strategy.
- Banking and Marketing know-how is a plus.
- Very good German and English skills, written and spoken.
- Good team player with strong communication skills and the ability to take on responsibilities.