8 days ago on lotuspartners.ch

CLIENT ACCOUNT MANAGEMENT (Temporary - 6 months)

LOTUS Partners Sàrl

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 Please refer to JobSuchmaschine in your application

CLIENT ACCOUNT MANAGEMENT (Temporary - 6 months)

CLIENT ACCOUNT MANAGEMENT (Temporary - 6 months)

Our client is a bank based in Geneva. We are looking for a:



(Temporary - 6 months)  

Descriptif de poste

  • Ensure high standards of data entry and control within the CAM team, with particular attention to the on-boarding of clients and the timely/accurate maintenance of all other client related information within the banking systems. Ensure adherence to both internal and external SLA’s for the services provided by the CAM team/ intelligence and reporting linked to the team’s performance and delivery of services. 
  • Be responsible for opening, amending and closing accounts for all types of Clients on the Avaloq banking system. Deliver accurate amounts of work in a set timeframe ensuring efficiency without compromising quality.
  • Report control issues, system deficiencies and risk events in a timely and appropriate way and discuss the necessary, proportionate remedial actions with the Controllers and Manager.
  • Contribute to the development and implementation of new and innovative methods of working in conjunction with the Controllers and Manager to constantly improve the level of service provided to clients across all customer segments and geographies.
  • Manage relationships with a broad set of stakeholders to ensure delivery of key Service Metrics and constantly discuss with the team leader on how to improve performance to ensure the smooth running of the department.


Profil recherché

  • Educated to degree level or equivalent and have at least 3 years experience within the Banking Operations environment (Fichier Central) including a strong knowledge of the CDB08 and KYC process as well as the FATCA environment.
  • Strong knowledge of the Avaloq platform is a condition as well as an excellent MS office skill, especially Excel.
  • Have an excellent command of both French and English language with strong written and verbal communication skills and the ability to communicate effectively across all levels. French would also be a strong positive.
  • Possess good oral and written skills and have a positive can do attitude, combined with a strong motivation.


All files will be treated with the utmost confidentiality.


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