163 days ago on jobs.rbs.com

Application Manager Online Banking

Coutts & Co

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 Please refer to JobSuchmaschine in your application

Application Manager Online Banking

The Specialist Area

RBS Services (Switzerland) Ltd is part of the Royal Bank of Scotland Group and headquartered in Zurich. Its purpose is to manage the Swiss based technology platform and back-office operations supporting the private banking business of Coutts. Coutts forms part the Commercial and Private Banking division of Royal Bank of Scotland Group and is widely recognised as one of the leading private banks and wealth managers in the UK, connected to nearly 70,000 private clients.

Role Purpose:

Online banking is a central component for the interaction of the client with the bank. The applicant must be able to understand the system environment with focus on the online banking and core banking application. The role involves finding and implementing viable solutions for new business requirements as well as the analysis of incidents.

The role covers:

  • Understand object models and interfaces of online banking system and core banking system
  • Challenge business and technical requirements and support design of effective solutions
  • Enable collaboration of internal resources (business/developers) and external resources (vendor)
  • Collaboration with business analysts and change managers in UK
  • Support technical project management
  • Solution design for new implementation together with 3rd party developers
  • 3rd level support (incident management, business enquiries, ad-hoc reporting)
  • Coordination of changes with other application management teams
  • Avaloq scripting and code development
  • Problem analysis of infrastructure and interfaces

Added value:

  • Enable implementation of new online banking features (Change-the-Bank)
  • Enable smooth online banking operation (Run-the-Bank)

Key Accountabilities:

  • Support technical project management for online banking
  • Incident analysis and coordination of bug-fixes
  • Solution design
  • Implementation of code


  • English and German written and spoken
  • Good interpersonal and communication skills
  • Oracle database know-how (SQL / ERM / Data modelling)
  • Proficiency in programming languages
  • Acquaintance with Windows and Unix environments
  • Business Analysis
  • Requirements engineering

Required Experience:

  • Professional training or degree in computer science/engineering (or equivalent)
  • Experience in IT projects / digital environments
  • Avaloq knowledge (Avaloq certification preferred)
  • Banking experience (preferred)

Other Requirements: 

  • Analytical skills
  • Ability to work independently
  • Structured, analytical and proactive way of thinking
  • Reliable and trustworthy