19 days ago on eggerpumps.com

Support Technical Engineer Assistant

Emile Egger & Cie S.A.

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 Please refer to JobSuchmaschine in your application

Support Technical Engineer Assistant

Emile Egger & Cie SA

Ressources Humaines

Route de Neuchâtel 36

2088 Cressier NE (Schweiz)

Telefon +41 (0)32 758 71 11

Telefax +41 (0)32 757 22 90



Emile Egger & Cie SA is a medium-sized, Swiss industrial enterprise. Founded in 1947, it employs

today around 400 employees worldwide and focuses on the development and manufacturing of high

quality, customer specific pumps across a wide range of sectors.

To reinforce our Global Customer Service at our Swiss Headquarters, we are seeking a skilled and


Support Technical Engineer Assistant

flexible, having good experiences in continuous improvement of business processes, providing of a

good sense of analytics and synthesis.

Your duties and responsibilities:

• Technical support for routine field issues for subsidiaries, technicians on site and customers


• Researching, diagnosing, troubleshooting and identifying solutions

• Ensure proper recording and closure of issues

• Revision and control of field reports

• After sales documentation update and follow-up

• Commissioning on site (special applications)

• Implementation of preventive and regular maintenance activities

• Developing and sharing of achieved knowledge with the rest of the team (group level)

• Continuous improvement suggestions in collaboration with engineering team

Your technical and personal skills:

• Technician HS (Techniker TS/HF / Technicien ES/ET) or degree considered equivalent

• At least 2 years of customers service experience or a similar function is a plus

• Strong problem-solving skills

• Excellent communication skills in English and German, French or any other language is a plus

• Excellent written and verbal communications skills

• Good working knowledge of MS Office Word, Excel, Power Point. MS AX and CRM is a plus

• Willing to travel up to 30% for on-site-activities

• Experience in vibration analyses domain is a plus

Working place : Cressier

Entry date : immediately or to be agreed

This job advertisement interests you and your qualifications meet our requirements? Please send

your complete application documents incl. references to: rh@eggerpumps.com