120 days ago on jobs.accor.com

IT Technician H/F

ACCOR Gestion Hôtelière & Services S.A.

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  • Employment type
  • Position

 Please refer to JobSuchmaschine in your application

IT Technician H/F

Hotel or Entity Siège Accor Suisse

Nous sommes bien plus qu’un leader mondial. Nous sommes plus de 240 000 femmes et hommes à partager quelque chose d’unique :

Chaque jour, nous accueillons le monde. Nous veillons sur des millions d’hôtes. La curiosité est ce qui nous anime. Tout comme l’attention à l’autre. Nous aimons le mélange des cultures

Et sommes fiers de nos différences.

Oui, nous sommes des pionniers – Et nous allons toujours plus loin : avec audace, avec imagination, avec passion.

ACCORHOTELS - Feel Welcome Plus de 4 100 hotels, dans 95 pays.


Job LevelJobJobFixed-term contract:NoStatusFull TimeAnticipated Start Date18-07-2016


CANUTO Béatricech-talentandculture@accor.com


Level of EducationVocational educationAreas of studyIT & TelecommunicationsProfessional experiences3 to 5 yearsLanguages essentialGerman (Primary tongue)
English (Working level)
French (Working level)

Essential and optional requirements

Background / Experience
• TCP/IP and networking knowledge is mandatory
• Strong knowledge of current Microsoft Applications as Windows desktop Operating Systems, MS Office, Windows Server; MS Exchange and Active Directory
• Good Knowledge in Hotels application, such as PMS, POS, PBX, guest technology solutions

Essential and desirable skills included :
• Academic IT background with at least 3 years of recent experience in IT, preferably within the Hotel industry or similar business
• Good communication skills
• Be able to tailor technical language appropriately for the audience
• Proactively identify issues and propose potential solutions
• Strong organizational skills
• Staying in touch with latest innovations in IT
• Ability to work in a team but also independently

- Excellent level of spoken and written, German, English and French
- Good interpersonal skills and self-confident
- Guest oriented and service minded, with attention to quality
- Organized Methodical and solutions oriented
- A thorough and organized approach

    Key tasks

    Join the IT Department at our Head Office based in Lausanne (Crissier). This is an excellent opportunity to join a passionate and committed team in a pivotal position.

    Overview of role:

    Key responsibilities:
    • Coordinate IT projects from budget proposals, project planning & schedule, implementations, documentation and follow-up for hotels or as instructed by IT Management:
    • Coordinate new hotels opening including, offer and agreed in the IT service catalogue, present and approve proposals, define and manage the schedule plan, report and follow the evolution and be in charge of full IT solution implementation
    • Rollout of new technologies as approved by AccorHotels
    • Implement new hardware and software solutions, upgrades, testing and documenting the full changing management process
    • Provide second level support to internal users and external helpdesks
    • Create documentation for any new procedures
    • Strong involvement in technologies for guest services
    • Audit IT installations –hardware, software and company standards
    • Setup networks, servers, workstations and laptops
    Apply to this vacancy