30 days ago on careers.un.org

Chief, French Text Processing Unit

UNOG United Nations Office at Geneva

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Chief, French Text Processing Unit

Special Notice

- Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
Passing the United Nations Text Processing Test or the Administrative Support Assessment Test (ASAT) combined with the former Secretarial Test, in the language of the Unit, is required for this position.

Org. Setting and Reporting

This post is located in the French Text Processing Unit, Translation and Editorial Support Section (TESS), Languages Service, Division of Conference Management, United Nations Office at Geneva.


Under the supervision of the Chief, Translation and Editorial Support Section, the incumbent:
- Leads the development and adoption of modified working methods and procedures in the framework of ongoing modernization processes, including the Global Terminology, Reference and Translation Solutions (gText) project and the Global Masthead Macro.
- Ensures that modified workflows are designed and implemented according to rigorous and transparent standards that reflect the language-specific operational needs of the unit and are supported by systematic training.
- Identifies and resolves issues, establishes weekly rosters of daytime, after-hours and weekend work shifts, as needed, weekend and holiday on-call duties.
- Plans the training of Unit Staff.
- Completes e-Performance evaluations for unit staff as First or Second Reporting Officer.
- Performs administrative work, including the maintenance of daily statistics. Prepares, compiles and submits statistical reports on capacity-planning, overtime, productivity and other reports.
- Trains staff to align bi-texts in order to support the production of high-quality translation memories for computer-assisted translation (CAT), machine translation (MT) and related workflow improvements.
- Trains staff to perform other modified text-processing functions developed under gText or related workflow reviews, such as in the area of pre-processing or pre-translation of texts.
- Rotates on daytime, night shift, after-hours and weekend work shifts, as needed.
- Stays available for overtime and on-call assignments, depending on the needs of service.
- Provides feedback according to the adopted quality control process.
- Works to expand the list of evaluated and selected candidates for inclusion in the relevant roster of contractors.
- Ensures effective transition to new workflows while maintaining delivery of existing unit products by sharing information and supporting full participation in workflow reviews.
- Contributes to the standardization of document presentation and review all finished documents to ensure conformity with the drafts and with UN editorial directives and standards on format and presentation.
- Makes sure that incoming and outgoing documents are registered in the related document system in order to control flow of work in and out of the Unit and monitor deadlines.
- Liaises with editors, translators, document management offices and consulting officers regarding the status and processing of documents, in particular corrections, advance versions etc.
- Confers and collaborates with other language units in order to maximize resources; this includes identifying statistical charts, diagrams and charts for utilization by other units.
- Identifies and retrieves documents from Official Document System.
- Liaises with IT staff with regard to IT-related matters, requirements and enhancements.
- When needed, performs all the duties of the Editorial and Desktop Publishing assistants/clerks.
- Performs all administrative and text processing duties relating to meetings and normal duties while attending meetings held away from the duty station (travel, payment).
- Ensures that jobs are assigned to contractors with expertise in the relevant subject matter, so that outputs meet the standards set for UN documentation. Ensures rates offered to retainers matches the level of difficulty of the documents (e.g. Tables, Graphs, lengthy documents).
- Supervises the daily activities of the unit with respect to desk-top publishing and archiving of United Nations documents to the Official Document System; establishes priorities, issues special instructions as needed for the production of camera-ready documents for reproduction and storage of final text.
- Oversees programming of work unit; distributes assignments, ensuring efficient and effective processing of documentation and an equitable distribution of work, taking account of conferences using remote translation services and secondments, according to the documents to be issued, the programme of the conference and the deadlines to be met.
- Oversees the creation, updating and maintenance of unit macros, templates and models.


-Knowledge of United Nations publications and documents formatting standards, with emphasis on technological applications, proficiency in United Nations terminology and editorial practices.
-Ability to enhance the skills and monitor the performance of staff within the unit, with emphasis on change management in the area of technological innovation.
-Demonstrates initiative, ability and creativity to effectively attain objectives.
-Shows pride in work and in achievements
-Demonstrates professional competence and mastery of desktop publishing, draft typing, copy editing, proofreading and typographical layout
-Is conscientious and efficient in meeting commitments, observing deadlines and achieving results
-Is motivated by professional rather than personal concerns
-Shows persistence when faced with difficult problems or challenges
-Remains calm in stressful situations

-Develops clear goals that are consistent with agreed strategies
-Identifies priority activities and assignments; adjusts priorities as required
-Allocates appropriate amount of time and resources for completing work
-Foresees risks and allows for contingencies when planning
-Monitors and adjusts plans and actions as necessary
-Uses time efficiently

-Takes ownership of all responsibilities and honours commitments
-Delivers outputs for which one has responsibility within prescribed time, cost and quality standards
-Operates in compliance with organizational regulations and rules
-Supports subordinates, provides oversight and takes responsibility for delegated assignments
-Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

-Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view
-Establishes and maintains productive partnerships with clients by gaining their trust and respect
-Identifies clients’ needs and matches them to appropriate solutions
-Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
-Keeps clients informed of progress or setbacks in projects
-Meets timeline for delivery of products or services to client

-Delegates the appropriate responsibility, accountability and decision-making authority
-Makes sure that roles, responsibilities and reporting lines are clear to each staff member
-Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills
-Monitors progress against milestones and deadlines
-Regularly discusses performance and provides feedback and coaching to staff
-Encourages risk-taking and supports creativity and initiative
-Actively supports the development and career aspirations of staff
-Appraises performance fairly


Completion of secondary school or its equivalent technical or commercial school is required.

Work Experience

At least 10 years of experience in desktop publishing, including draft typing, copy editing, proofreading and typographical layout or related area, of which preferably three years within the United Nations common system.


English and French are the working languages of the United Nations Secretariat. For the post advertised, Fluency in French is required and must be the candidate’s main language. Fluency in English is required. Knowledge of another official United Nations language would be an asset.


Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview for the successful candidates.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee