58 days ago on helvetica-partners.com

Windows System Team Leader

Helvetica Partners Sàrl

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Windows System Team Leader

Windows System Team Leader
#16554678 | 24 August, 2016
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Basel, Basel-Stadt, Schweiz
Art der Position
Verlangte Mindestberufserfahrung
2-5 Jahre
verlangten Sprachen
Erforderliche Fähigkeiten

Our good client in Bale Canton is currently looking for suitable Windows System Team Leader. Required are experiences in the airline industry.

Your Tasks:

  • Functional and technical lead of system operations for all infrastructure services and messaging collaborations
  • Define, assign and monitor Key Performance Indicators and conduct Employee Performance Assessments
  • Act as Subject Matter Expert to clarity in matters such as system setup and installation, technology implementation, configuration, incident history and future plans
  • Assist Project Manager to plan, manage and implement infrastructure projects, system and application upgrades
  • Performing routine server maintenance tasks such as maintaining messaging application patches, Exchange databases, monitoring SQL server database
  • Resolve 2nd level tickets related to all available IT-I services such as windows servers, messaging and storage systems
  • Maintain appropriate records of actions taken, time spent, and item status of incidents and service requests by using the company’s IT Service Management ticketing tool
  • Collaboration with other relevant IT teams, stakeholders and suppliers
  • Intensive involvement in IT SOX and IT Cyber audits
  • Develop, implement data retention standards and maintain overall backup and recovery strategy (Disaster Recovery & Business Continuity)
  • After hours operational support can be requested

Your Skills:

  • Excellent oral and written communication skills are required as customer interaction is extensive
  • Ability to work in fast paced, rapidly changing environment and a strong desire to learn
  • Any additional product or Microsoft certification is a plus (MCSA, MCSE or MCSM)
  • Fluency in English (other languages are a plus)

Your Profile:

  • Completion of bachelor or master degree in Information Technology
  • Windows server deployment/admin/troubleshooting of at least 6 years
  • Supervision (management) experience of a small IT Support team for at least 2 years
  • Mandatory experience with: - Windows Servers - Virtualization VMware ESX - Exchange 2010, 2013 - Blackberry - Symantec Enterprise Vault - Airwatch - ITIL v3 Service Management - Microsoft products (Office suite, OS: Windows 7…) - Active Directory - PowerShell
  • Basic experience in following are preferable: - IT Security compliances and policies - Data management on NetApp (backup/restore, disaster recovery) - SharePoint - Citrix - MS System Center

Required experience:

  • Exchange 2010, 2013: 4 years
  • Blackberry: 3 years
  • Windows Servers: 4 years
  • Active Directory: 5 years
  • Microsoft products (Office suite, OS: Windows 7…): 5 years
  • ITIL v3 Service Management: 4 years
  • Virtualization VMware ESX: 4 years
  • PowerShell: 5 years

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