28 days ago on psideo.com


PSideo SA

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 Please refer to JobSuchmaschine in your application


Based in Geneva (HQ), Singapore and Bangalore, operating in more than 30 countries, PSiDEO provides a wide range of premium outsourced IT services to global customers and develops business software solutions for targeted vertical markets

Our core activities are the strength of our company:

- Delivering IT as a Service by providing an all-in-one package that includes hardware, software and IT services at a fixed price per user per month: NGIT-Managed Services;

- Managing IT infrastructures – Adaptive Outsourcing: Audit, consulting, design, implementation, maintenance, training, strategic outsourcing of IT operations (including IT dpt management roles);

- Publishing software, among which our leading product B-Com Community and Event Management platform. (10+ years of development, more than 1'000 tablets, largely more than 5Mio lines of code, 2-4 major and highly innovative releases a year, 20-40 minor releases a year)


Our IT infrastructure department in Bangalore will be composed of two teams:

1)    System engineering:The system engineering team serves our local clients and closely works with the extended system engineering teams in Switzerland and Singapore ensuring “end to end" involvement in global PSiDEO and clients ‘infrastructure integration and management.
2)    Monitoring:Our monitoring and troubleshooting / incident resolution team monitors PSiDEO and clients ‘IT operations worldwide via monitoring systems and ensures remote resolution or escalation to the India, Switzerland and Singapore IT teams. This team is as well in charge of the evolution of the monitoring platform for PSiDEO internal usage and sold as an NGIT accelerator.


Today, we are looking for a Senior System Engineer & Team Leader



The successful candidate will be responsible for recruiting and leading the System engineering and Monitoring teams to ensure efficient and smooth delivery of services 24x7. 

He / she will as well actively participate to all the system engineering team operations:
-    Delivery and maintenance of complex and geographically dispersed multi-tenants IT infrastructures according to our customers’ business needs and following IT best practices
-    Monitoring to ensure reliability and security of infrastructures based on Microsoft SCOM and security tools
-    Creation and management of procedures, business continuity plans, policies and documentations
-    Coordination of the activities of the Implementation Team on projects impacting production infrastructure
-    Software extension & customization through the development of management packs and runbooks, and the integration of 3rd party plugins
-    Internal and external client training

As an engineering company, we value technological skills more than management skills and have our management only composed of technical experts willing to continue to have hands-on technical contributions. In this context, management role proposed means:
-    Strong technical leadership
-    Selection and recruitment, training and management of team members
-    Implementing and developing a culture of continuous improvement within the teams
-    Planning, dispatching and follow-up on tasks and projects of teams members



- Bachelor / Master degree in Computer Sciences or equivalent from top public engineering universities or colleges (IISC, IIT or NIT)
- 5 to 7 years’ experience in successfully in Systems Operations Center engineering team with continuous hands-on operations performance
- Has first experience in or eager to develop team management skills
- Excellent customer care and communication skills
- Eager to understand and solve complex technical problems
- Flexible and able to prioritize workload
- Perfect command of English



- Large Windows infrastructures design and operation
- Architecture/Design/Operations/Support Cloud (private, hybrid and public)
- Virtualization and Server Based Computing (VMware, Citrix)
- Deployment and automation: System Center Management Suite (SCxM)
- Complex LAN / WAN / Wireless networks, VPN and security (Cisco, Check Point)
- DB (Oracle, MS SQL Server)
- Advanced systems automation scripting techniques and tools
- Backup solutions (VERITAS NetBackup)
- Unified communication (VoIP, ToIP, IM,VC) as an asset
- Storage as an asset


We offer

This is a great opportunity where the candidate will be able to express his talents both on the technical and on the people management sides. A varied activity where responsibilities will get larger as the candidate settles in the company!

The successful candidate will benefit from:

- A first training period in our HQ in Switzerland followed by frequent travel to our international offices
- A culture of engineering, information sharing, innovation and continuous improvement
- A dynamic and highly motivating environment
- Opportunities to take responsibilities and contribute to exciting projects
- Career development opportunities
- Good packages




Interested? Please send us your application in English.