280 days ago on coopers.ch

Team Leader System Operations

Coopers Group GmbH

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Team Leader System Operations

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Sandro Pezzutto

Recruitment Executive

+41 41 632 43 50

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Team Leader System Operations

LocationBaselContract typepermanent job

For our client, an international company in the Aviation Industry based in the Area of Basel we are looking for a

Team Leader System Operations


  • Lead a team of 3 people
  • Functional and technical lead of system operations for all infrastructure services and messaging collaborations
  • Define, assign and monitor Key Performance Indicators and conduct Employee Performance Assessments
  • Act as Subject Matter Expert to clarity in matters such as system setup and installation, technology implementation, configuration, incident history and future plans
  • Assist Project Manager to plan, manage and implement infrastructure projects, system and application upgrades
  • Perform routine server maintenance tasks such as maintaining messaging application patches, Exchange databases, monitoring SQL server database
  • Maintain appropriate records of actions taken, time spent, and item status of incidents and service requests by using the company’s IT Service Management ticketing tool
  • Collaboration with other relevant IT teams, stakeholders and suppliers as well as an intensive involvement in IT SOX and IT Cyber audits
  • Develop, implement data retention standards and maintain overall backup and recovery strategy (Disaster Recovery & Business Continuity)
  • After hours operational support can be requested


  • Completion of bachelor or master degree in Information Technology or equivalent experience on the job
  • Experience in Windows server deployment/admin/troubleshooting as well as supervision (management) experience of a small IT team
  • Mandatory experience with: Windows Servers, Virtualization VMware ESX, Exchange 2010, 2013, Symantec Enterprise Vault, ITIL v3 Service Management, Microsoft products (Office suite, OS: Windows 7), Active Directory and PowerShell
  • Basic experience in following are preferable: IT Security compliances and policies, Data management on NetApp (backup/restore, disaster recovery), SharePoint, Blackberry, Airwatch, Citrix and MS System Center
  • Excellent oral and written communication skills are required as customer interaction is extensive
  • Ability to work in a fast paced, rapidly changing environment and a strong desire to learn
  • Any additional product or Microsoft certification is a plus (MCSA, MCSE or MCSM)
  • Fluent in English (other languages are a plus)

Are you interested to work in this challenging position? Marino Raschèr, Talent Resourcer, is looking forward to receiving your complete profile. Please send an e-mail to marino.rascher@coopers.ch

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Coopers Group GmbH | Seestrasse 72b | CH-6052 Hergiswil NW | Tel. +41 41 632 43 50