160 days ago on coopers.ch

Team Leader System Operations

Coopers Group GmbH

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Team Leader System Operations

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Sandro Pezzutto

Recruitment Executive+41 41 632 43 50
ContactApply online

Team Leader System Operations

LocationBaselContract typepermanent job

For our client, an international company in the Aviation Industry based in the Area of Basel we are looking for a

Team Leader System Operations


  • Lead a team of 3 people
  • Functional and technical lead of system operations for all infrastructure services and messaging collaborations
  • Define, assign and monitor Key Performance Indicators and conduct Employee Performance Assessments
  • Act as Subject Matter Expert to clarity in matters such as system setup and installation, technology implementation, configuration, incident history and future plans
  • Assist Project Manager to plan, manage and implement infrastructure projects, system and application upgrades
  • Perform routine server maintenance tasks such as maintaining messaging application patches, Exchange databases, monitoring SQL server database
  • Maintain appropriate records of actions taken, time spent, and item status of incidents and service requests by using the company’s IT Service Management ticketing tool
  • Collaboration with other relevant IT teams, stakeholders and suppliers as well as an intensive involvement in IT SOX and IT Cyber audits
  • Develop, implement data retention standards and maintain overall backup and recovery strategy (Disaster Recovery & Business Continuity)
  • After hours operational support can be requested


  • Completion of bachelor or master degree in Information Technology or equivalent experience on the job
  • Experience in Windows server deployment/admin/troubleshooting as well as supervision (management) experience of a small IT team
  • Mandatory experience with: Windows Servers, Virtualization VMware ESX, Exchange 2010, 2013, Symantec Enterprise Vault, ITIL v3 Service Management, Microsoft products (Office suite, OS: Windows 7), Active Directory and PowerShell
  • Basic experience in following are preferable: IT Security compliances and policies, Data management on NetApp (backup/restore, disaster recovery), SharePoint, Blackberry, Airwatch, Citrix and MS System Center
  • Excellent oral and written communication skills are required as customer interaction is extensive
  • Ability to work in a fast paced, rapidly changing environment and a strong desire to learn
  • Any additional product or Microsoft certification is a plus (MCSA, MCSE or MCSM)
  • Fluent in English (other languages are a plus)

Are you interested to work in this challenging position? Marino Raschèr, Talent Resourcer, is looking forward to receiving your complete profile. Please send an e-mail to marino.rascher@coopers.ch

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Coopers Group GmbH | Seestrasse 72b | CH-6052 Hergiswil NW | Tel. +41 41 632 43 50

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