141 days ago on oneagency.ch

SAP CRM Service Consultant

ONE Agency GmbH

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SAP CRM Service Consultant

SAP CRM Service Consultant

About our client

Our client is the global leader in the sale and manufacture of weighing and measurement systems for laboratory, industrial and trade applications. They are a global organization whose company culture is shaped by innovation and a strong, team-oriented, international culture.
They are currently working on a global strategic business transformation program aimed at standardazing our major business processes globally. In this context, SAP is implemented on a global level. Among many other solutions, they are building up a comprehensive Sales & Service solution based on SAP CRM and SAP ECC.

Your responsibilities

  • Accurate translation of business requirements into system functionalities, either by specifying them as system enhancements or by doing the respective system configuration
  • Designing and building the service business processes in coordination with the Process Experts
  • Creation or review of functional and technical specifications for enhancements, interfaces and data migration; support the developers with the implementation of the same
  • Work in in accordance with and helping to develop detailed work plans for the projects
  • Taking over the solution governance on the system side and build strong relationships with the counterparts on the business side

Your profile

  • University degree in information technology or similar
  • At least 5 years of professional experience with SAP CRM in general; some of it including experience with SAP CRM service and service processes in particular
  • Experience with SAP interaction center framework (either in a sales or service environment) is a plus
  • At least 2 implementation projects with a full life-cycle, including design, customizing, testing, cutover and support
  • Project Management experience as well as experience in a global project organization is a plus
  • Excellent analytical skills and structured approach to problem solving
  • Advanced communication and presentation skills
  • Self-driven team player with a result-oriented and positive attitude
  • Ability to work in a fast-paced and global environment (cultural awareness)
  • Open for international travel during the week (up to 30%)
  • Excellent written and spoken English, German and any other language is a plus

Your chance

Our client offers a challenging position in an international project environment within their Blue Ocean project organization in a company in which you will find a truly stimulating and positive work environment.

Interested? Please do not hesitate to find out more about this unique opportunity and send your complete application file to jobs@oneagency.ch.

Ort:Volketswil/ZH
Job ID:229 |   direct Link