45 days ago on mch-group.com

CRM Project and Application Manager (f/m)

MCH Group AG

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 Please refer to JobSuchmaschine in your application

CRM Project and Application Manager (f/m)

Art Basel stages the world's premier modern and contemporary art shows, held annually in Basel, Miami Beach, and Hong Kong as well as innovative artworld engagement platforms such as Art Basel Crowdfunding and Art Basel Cities. Founded by gallery owners in 1970, Art Basel has been a driving force in supporting the role that galleries play in the nurturing of artists, and the development and promotion of visual arts. We are a team of individuals with a diverse experience in the art world and related disciplines. Our international team is enthusiastic about contributing to the artworld audiences around the world, making Art Basel the most exciting, well managed, and respected art platform in the world.

We are looking for an experienced personality to join our Digital Platforms team in Basel and/or Zurich as

CRM Project and Application Manager (f/m)

  • Gathers business needs and understands business processes
  • Translates needs into technical specifications
  • Manages the CRM development process (external agency)
  • Performs User Acceptance Testing for newly developed features
  • Gives trainings to the teams
  • Leads the cross functional CRM experts organization
  • Supports the teams with CRM know-how (2nd level Support)
  • Budget controlling
  • Communication and expectation management
  • Creation of user manuals and training materials
  • Education in Economic Computer Science or Business Information Technology (University degree)
  • Further education in Project Management e.g. IPMA, Scrum (desired)
  • At least three years in a similar role or in consulting
  • Experience in CRM (ideally MS Dynamics CRM), development experience is a plus
  • Excellent command of German and English is a must
  • Team player, good communication skills
  • Experience with international teams and different cultures
  • Strong process focus
  • Knowledge of the art world is a plus as well
Please submit your application for this position with documentation in English by email to:

MCH Messe Schweiz (Basel) AG | 4005 Basel | Human Resources | Michael Uebelhart
E-Mail: bewerbungen@messe.ch