19 days ago on pix4d.workable.com

Technical Support Engineer for Geomatics Software

Pix4D SA

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Technical Support Engineer for Geomatics Software

All jobs→ Technical Support Engineer for Geomatics Software

Technical Support Engineer for Geomatics Software

Lausanne, Vaud, Switzerland


We are looking for a talented Technical Support Engineerto join our growing team in Lausanne. Pix4D develops drone photogrammetry software and products that enable professionals around the world to process, visualize, assess and edit their own maps and 3D models.

Your objective will be to become an expert on and provide technical support for Pix4D software. You will have the opportunity to solve drone-mapping related issues for a wide variety of professional customers. The ideal candidate has a solid engineering background, excellent communication and people skills, and a desire to evolve in a fast growing technology start-up.


  • Master Pix4D software and stay up to date on improvements
  • Provide client support and resolve technical issues
  • Write, update and manage articles for the Pix4D Knowledge Base
  • Help prepare training and support material for users (manuals, video tutorials, articles, use cases, etc.)
  • Assist in initiatives to improve customer experience
  • Interact closely with developers to diagnose and resolve problems


  • Bachelor’s or master’s degree in engineering
  • Knowledge of GIS, geomatics, environmental science, geospatial
  • Customer-oriented, cares about solving user problems
  • Independent and well-organized team worker
  • English, perfectly written and spoken, another language is a plus
  • Previous Pix4Dmapper user is a plus
  • Flexible and open-minded to feel at home in a fast growing technology start-up


A company that faces problems together and values people first and foremost when achieving goals.

Highly collaborative structure maximizes each person's expertise and creativity.

Active work culture and support system that reaches beyond working hours.

Prime location to enjoy Switzerland

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