40 days ago on career2.successfactors.eu

Senior External Portal Solution Consultant

Swiss Re AG

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Senior External Portal Solution Consultant

Senior External Portal Solution Consultant 

Switzerland - Adliswil 


About Swiss Re

This is your opportunity to join Swiss Re Group - one of the world's leading wholesale providers of reinsurance, insurance and other innovative forms of insurance-based risk transfer. Our business at Swiss Re is about understanding and analysing the major risks that concern the world - from natural catastrophes to climate change, from ageing populations to cybercrime. We combine experience with expertise and innovative thinking to create new opportunities and solutions for our clients. And we enable the risk-taking essential to enterprise and progress. This is only possible with around 10,000 truly exceptional Swiss Re people across our group worldwide.


About the role

As a senior member of Swiss Re group IT, you enable Business and IT units to scope, design, implement and benefit from external (client) portal applications.

- As a catalyst you enable and support IT and business units to analyze client portal needs, to define objectives, to sharpen the scope, to design an impactful user experience (UX), to analyze the results, to harvest benefits and to improve continuously.
- As a coach you educate and support IT roles (analysts, developers, IT leads, IT management) and business roles alike (marketing, sales, client management, business development, project managers, business sponsors) in how to use enabling marketing technology and how to harvest the benefits (e.g. measuring, managing change)
- As an expert, manage and extend the globally offered functional capabilities of the global, shared portal solution platform and its add-on modules together with the platform management partners.


About the team

The role is part of a new team which will be embedded in the global Document Management & Collaboration unit of Group IT SIS (Shared Information Services).


About You

- Profound and applied experience in marketing technology, portal applications and omni-channel user experience aspects as a consultant and/or in a product or channel owner role
- Ability to translate strategy into business needs and desired user experience and enabling technology capabilities
- Proven track record in defining goals, delivering results and measuring impact in client facing applications and processes
- Awareness and capacity to adapt communication and actions to the audience to act as a facilitator between pure technical roles and business stakeholders on all levels
- Experience in working in larger, matrix organizations, ideally in a global environment
- Insurance / Reinsurance industry experience would be an asset

- Strong facilitator, coach and change manager who is able to cope with different, sometimes conflicting view points and who successfully interacts with different professional levels
- A desire to genuinely understand what drives customer behavior (needs and benefits)
- Curious to understand and apply technology in every aspect of life to test its practicality and experience its boundaries (digital transformation)
- Inspiring, highly self-motivated and pragmatic, down-to-earth personality who wants to do things
- Integrative person who is able to build strong networks and consensus
- Interested to accumulate a solid business knowledge