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Head Central Underwriting & Claims
Switzerland - Zurich
Corporate Title: Vice President
Division: BLC-Life Capital Departments (51000454)
Department: BLCP-Protection Partners EMEA (50009816)
Recruiter: Cécile Pineau
About the role
The Head of Central Underwriting & Claims owns the philosophy of underwriting & claims within iptiQ. This person will develop, implement and maintain the Life Captial Protection Partner / iptiQ philosophy and the governance framework around it. Underwriting & Claims will be managed in our organization in a highly sourcing driven environment of internal and external providers. Here the relevant regulatory and tax & compliance requirements need to be well managed. The goal in this role is to support Underwriting & Claims in such a way that it will be well embedded into our overall digital ambition setting and in line with our white labeling of life insurance products plus the embedded front-ends of our distribution partners.Our digital environment also requires a modern approach to manage Underwriting & Claims in a hybrid service environment. You are interested in challenging traditional ways of underwriting. You see options and requirements in using automated procedures to support straight through automated underwriting processes as well as managing service in an environment which involves various options of internal and external suppliers.
The position can either be filled in Zurich or Munich
About the team
We are a young, diverse and highly driven team, established to deliver innovative life insurance solutions for our distributors to engage with consumers in a non-traditional way. Through our strong operational infrastructure, innovative thinking, insurance know-how and e-commerce competences we want to drive the digitalization of the life insurance business in Europe. You will be part of the team to develop holistic front-end and backend digital operations strategy and deliver the required technical capabilities.
You are familiar with Underwriting & Claims in the first place but you are willing to challenge established ways of performing these in times of digital customer journeys
You understand the value of automated underwriting and claims decision processes as well as the need to constantly optimize the manual work processes around this
The dynamic environment of a young insurance company committed to the digitalization of life insurance business is a rewarding factor for you and you want to be part of this disruptive business processes