176 days ago on riveradvice.com

Hotel Manager

River Advice AG

  • Work region
  • Sector
  • Employment type
  • Position

 Please refer to JobSuchmaschine in your application

Hotel Manager

Responsibilities

  • Responsible for the entire hotel department, including:
    • Implementing and maintaining the company standards and budgets in the hotel department
    • Managing the shop, beauty salon, and wellness department
    • Managing and motivating the entire crew, particularly the management staff.
    • Evaluating passenger comment sheets
    • Reviewing all orders made by the hotel department
    • Checking, controlling and signing for all supplies and delivery notes
    • Supervising the proper storage of all stock on board the vessel
    • Correctly handling all food & beverage stock, as well as all of the available equipment in the hotel department
    • Maintaining cleanliness, hygiene and tidiness in all areas of the hotel department
    • Setting up of written duty rosters for all housekeeping staff, as well as planning of stations
    • Supervising all stock checks and inventories within the hotel department
    • Adhering to the onboard crew training program.
    • Adhering to the corporate uniform policy within the hotel department
    • Performing active onboard management
    • Maintaining an active presence in the galley and restaurant during meal times
    • Maintaining an active presence at all official onboard occasions and events
    • Continuously caring for and looking after all passengers onboard
    • Periodically performing inspections of passenger and crew areas and cabins
    • Handling complaints as per the company’s policy
    • Organizing and overseeing the realization of special occasions
    • Performing a final check of all information for passengers and crewmembers
    • Maintaining a smooth flow of information on board and adhering to the chain of command
    • Ensuring active communication with the captain, onboard management, crew and head office
    • Controlling and maintaining the cash book on board
    • Correctly listing all outgoing invoices
    • Coordinating regular crew performances

Qualifications

  • English and German spoken and written
  • Completed vocational training
  • Several years of professional experience in managing comparable departments
  • A minimum of 8 years of Food & Beverage experience
  • Good computer skills and administrative experience

Requirements

  • independence
  • management skills
  • flexibility
  • organizational skills
  • loyalty
  • honesty
  • objectivity
  • friendliness
  • passenger orientated
  • stress resistance