11 days ago on ICTCareer.ch

IT Solution Owner (Healthcare Industry) (m/f)

Hays (Schweiz) AG

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IT Solution Owner (Healthcare Industry) (m/f)

  • Manage enhancements and changes to solutions following industry and client's best practice procedures and enable the business to maximize the use of the existing solution capabilities

  • Optimize business processes at a global level in the area of expertise

  • Monitor and continuously improve defined support process through KPIs and SLAs incl. communication to relevant stakeholders

  • Ensure that operational aspects are included in solution design

  • Execute the defined release strategy for the specific solution(s) taking into consideration business as well as technical needs incl. dependencies to related solutions

  • Maintain and support solutions according to valid procedures incl. Computer System Validation guidelines in case of GxP relevant solutions

  • Evaluate alternative informatics technologies where required and research industry best practices and emerging trends

  • Excellent professional IT experience in a major, global organization

  • Experience in managing solutions in a regulated environment and with Computer System Validation

  • Experience in the healthcare industry

  • Experience in leading maintenance and support activities

  • ITIL knowledge, ITIL Foundation certification preferred

  • Experience with Windows Servers 2008-2012, MS SQL Server 2008-2014, Windows 7 & Windows 10 Clients, and preferably label printing and barcode scanners

  • Project management, client engineering and barcode scanning skills are beneficial

  • Strong communication and troubleshooting skills

  • Advanced English and German reading, writing, listening and speaking skills