IT User Support & Infrastructure Technician
Octobre 2016 IT User Support & Infrastructure Technician LEM - "At the Heart of Power Electronics" LEM is the market leader in providing innovative and high quality solutions for measuring electrical parameters. Its core products - current and voltage transducers - are used in a broad range of applications in drives & welding, renewable energies & power supplies, traction, high precision, conventional and green cars businesses. LEM's strategy is to exploit the intrinsic strengths of its core business, and to develop opportunities in existing and new markets with new applications. LEM is a mid - size, global company. It has production plants in Beijing (China), Geneva (Switzerland), Machida (Japan) and Sofia (Bulgaria). With its regional sales o ffices close to its clients' locations, the company offers a seamless service around the globe. LEM is listed on the SIX Swiss Exchange since 1986; the company's ticker symbol is LEHN. IT User Support & Infrastructure Technician 12 months contract Based in Geneva , Switzerland Missions The person will be part of a W orldwide IT team, managing WW IT systems and applications in conformity with the Compan y's IT strat egy, taking care of user's needs, LAN, WAN, network segments and computing systems. He /She will also ensure first, second and third level of user support. He/She will support and maintain communication networks to ensure efficiency and reliability of WW servers. Main Tasks : ? Support u sers in an international environment ( Hardware, Software, Infrastructure) ? Manage networks, servers & security (Worldwide) ? Support Networ k Infrastructure & Application s erver s (Worldwide) ? Ensure Confidentiality, Integrity, Availability, Reliability of IT Systems ? Manage local IT material (Computers, phones, printers, accessories...) ? Being deeply involved in IT projects (Worldwide ) Key P erformance Indicators: ? Yearly User satisfaction survey ? Reliability and efficiency of LEM Network c ommunication & Mission critical systems (ERP, Messaging...) ? User satis faction survey on Projects Profile : ? At least 3 years of proven experience in User Support and IT infrastructures management ? University degree in Information Technology is a plus ? Service provider mentality and solution oriented ? Great IT skills combine d with a good business understanding ? Knowledge of end - user systems (Microsoft Windows, Office...) ? SAN, WAN, Network , Virtualization , Operating System s (Windows, Linux...) knowledge ? Ability to communicate in English ( spoke n /written). ? IT certification such as Microsoft Office Specialist, VMware Certified Professional and Cisco ? Certified Networking Associate or Professional is a plus ? Swiss or UE citizens Date of Employment: As soon as possible For further information, please contact: Human resources recruit - email@example.com or visit our website www.lem.com Unfortunately , we are unable to reply directly to candidates whose files were not retained. We invite you to visit the job section of our website for other interesting offers. No employment agencies please.