Head of IT Operations / Member of the Management Team
Our client is an international company with a large footprint in the SaaS/Cloud Computing. Customer satisfaction and operational excellence are the focus of all activities, requiring maximum availability. For the leadership of the business unit SaaS Operation in Switzerland, we are looking for a competent, reliable and communicative leader as Head of IT operations.
Your Responsibilities: Responsible for budget, operations, support and services of the business unit SaaS Operation Personnel and professional leadership as well as motivation and coaching of the IT infrastructure team (15 engineers) Professional operation of customer support (1st level support, 6 employees) Project responsibility for the deployment of the latest technologies and concepts for highest security and stability in distributed environments Responsibility for safe and effective service delivery as well as for internal and external audits and certifications
Your Qualifications and Strengths: University degree in computer science or equivalent education Extensive experience in the operational and personnel management of complex IT infrastructures (24/7) Experience in the optimization of ITSM processes and knowledge of standards (ITIL, COBIT) "Can do attitude" with high performance, endurance and resilience Experienced Communicator at all levels with excellent language skills in English and German Ideal age: 35-50
Your Advantages: International company operating at the front of IT technology SaaS implementation in a cloud computing environment Success oriented executive position in an agile, highly motivated team
Further information and application: For further information we will be at your disposal. Please send your application in English preferably by e-mail to, email@example.com, Phone: 043 388 70 00. Your application will be treated in the strictest confidence.