5 days ago on pro-informatik.ch

Application Manager ITSM Tools

Pro Informatik GmbH

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Application Manager ITSM Tools

Application Manager ITSM Tools

Referenznummer:2019051501

Stellenbeschreibung

Responsibilities

  • Application management of several IT systems and configuration management tools including uCMDB and a data store
  • Release management and change management for the applications
  • Work together with the engineering team
  • Support customers and give guidance in an international environment
  • Incident and request management
  • Requirements engineering
  • Do appraisals and summarize information based on available data
  • Ensure current and consistent configuration items

Anforderungsprofil

Requirements

  • Several years of experience in application management for IT systems management tools
  • Good knowledge in IT processes and ITIL v3
  • Working experience with SQL, Oracle and web REST API
  • Good language skills in English and German

Nice to have

  • ITIL v3 certification

Personal skills

  • Good communication skills
  • Team player

Arbeitsort

Zürich


Ihr Berater:

Thorsten May

Thorsten@pro-info.ch