47 days ago on swarovskigroup.com


Swarovski AG

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 Please refer to JobSuchmaschine in your application


Interested in joining our team? If so, take the opportunity to apply to one of the world's best-known brands as

Global Process Owner RTR (RECORD-TO-REPORT)

Ort: Zurich area

Referenznummer: R-6242
An attractive work place as part of the Global Business Services (GBS) organization of Swarovski. The GBS develops and delivers high quality multi-functional services, provides functional expertise and ensures a continuous improvement of its portfolio of business support processes. In this context, we are searching for a Global Process Owner for the Record-to-Report (RTR) process. In this role, your key tasks and responsibilities are to meet higher-level business objectives by ensuring state of the art process design that allows for effective, efficient, timely, and compliant service delivery.


Your duties will be the following:

- Define mission and vision of the respective end-to-end process for Swarovski and the Global Business Services

- Design and decide on the end-to-end process across functional, geographic and organizational boundaries, in close collaboration with corporate roles, businesses, GBS team and other process owners

- Develop, document, implement, roll out and maintain the end-to-end process in collaboration with GBS Operations and Process Management

- Define and establish Metrics/KPIs related to the end-to-end process (aligned with relevant stakeholders like GBS Management and the Controlling function)

- Work with GBS Operations to perform continuous process analysis to identify and prioritize high-impact process improvements, efficiency opportunities, and cost saving initiatives

- Sign off major process changes impacting different stakeholders across the organization

- Ensure compliance of the end-to-end process design with corporate strategies, policies and controls

- Work with GBS Operations to identify and analyze risks. Manage risks and enhance risk mitigation and elimination through effective internal controls framework (design).

- Define and optimize usage of end-to-end process related technology and tools (including definition of required master data and introduction of automation (Robotics/Artificial Intelligence/Cognitive)

- Steer the network of those involved in the end-to-end process (representatives of the GBS delivery organizations)

- Ensure a positive external customer and internal client experience, adoption of process and systems in use as well as the process standards through the design


A motivated talent, who brings along the following background:

- At least 7 years of experience in a similar role with a proven track record and a broad, solid financial background

- Proven track of successful project and change management in the respective end-to-end process area

- Work experience in process design and process management will be an asset

- Team player deploying an inclusive approach to foster collaboration throughout the entire organization

- Lateral leadership skills, experience and open to work in virtual and network organizations

- Convincing and influencing skills and able to interact with all levels of the organization up to and including the Executive Board

- Business acumen ensuring to deliver value to the business

- Excellent interpersonal and communication skills

- Sound problem solving and analytical skills

- Distinctive continuous improvement mindset ideally combined with expertise in LEAN/Six Sigma methodology, tools and techniques, and skills in agile methodologies

- Fully proficient in English


Would you like to make a sparkling contribution and support our values by being imaginative, vigorous, passionate and responsible?

Does this sound like you? If so, we look forward to receiving your online application.