Do you want to have a meaningful global impact and be an integral part of a fast-growing business? Then Appway is looking for you!
As a Customer Success Manager in Appway you are our customers’ Chief Adoption Officer and ensure they get the most out of Appway. You will be the primary contact for a portfolio of customers, with a consultative and holistic approach to their evolution, maximizing value and success for them over time.
As part of a global team, you will learn about our customers’ strategy and needs. You will proactively identify how Appway’s product and value proposition can best drive and support our customers’ journey. You will have a profound 360-degree expertise around Appway’s products and its services, from both a technical and a business domain perspective. You will act as a great facilitator between customers, partners and Appway to provide high value-added advice to a broad range of stakeholders at all levels. You will bring back all the information required for KPIs such as satisfaction, adoption, health, engagement. By ensuring the greatest possible experience with Appway you make the customer’s investment an immediate and long standing success.