61 days ago on new.abb.com

Technical Service Support Specialist-Exitation Systems

ABB Schweiz AG

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Technical Service Support Specialist-Exitation Systems

To strengthen our customer support and Service Product Management team, we are looking for an experienced Electrical Engineer who will ensure the timely technical support and relentless Service project execution to our global customers and the ABB service network. The position is targeting a communicative team player who is willing to resolve technical challenges in a dynamic and multinational environment.


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Aufgaben:
- Technical coordination and development of the service products (i.e. control upgrade, performance review etc.)
- Technical assistance of sales and product management for the service products
- Leading resolution teams and handling the customer communication for support cases with a wider range, where different domain experts (i.e. System experts, R&D etc.) build a resolution team depending on the complexity of the issue
- Managing the active service contracts, including handling of the customer communication, SAP project booking and invoicing
- Executing projects for the process and operational continuous improvement
- Participation in ensuring 24/7 availability of remote supportline (3-4 weeks per year)
Anforderungen:
- Bachelor in Electrical Enginnering
- Field service experience in the area of power electronics or power plants with focus on excitation systems
- Strong communication and people skills
- Intrinsic attitude to drive innovation and improvement
- Proven organizational skills with the ability to handle multiple projects simultaneously
- Good command of English, German and/or other languages would be an advantage
Zusatzinformationen:
ABB is able to offer you an interesting role within a highly motivated team, together with open communication structures. On the basis of a personal, practice-oriented introduction program, you will be given the opportunity to acquire the confidence needed to work independently as well as be a constructive member of an inclusive team within your assigned area. ABB is also able to provide a wealth of opportunity for personal development once you have completed your introduction period, the aim being to assist you in attaining your career goals. Personalized development programs with targeted training measures will help you to enhance your skills on a continuous basis.

Interested in joining our team? If so, we look forward to receiving your full application (motivation letter, CV, references) only via our online careers tool. A better world begins with you at www.abb.com/careers

ABB Switzerland Ltd
Elena Hermann
Talent Partner
Phone +41 58 589 25 77
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Location:Turgi,Aargau,SwitzerlandContract type:Regular/PermanentBusiness Unit:Process IndustriesDate posted:2017-07-17Job function:Service and MaintenancePublication ID:CH60760857_E1
ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids, serving customers in utilities, industry and transport & infrastructure globally. Continuing more than a 125-year history of innovation, ABB today is writing the future of industrial digitalization and driving the Energy and Fourth Industrial Revolutions. ABB operates in more than 100 countries with about 132,000 employees www.abb.com