101 days ago on career012.successfactors.eu

BASEL OFFICE - IT Systems Engineer Onboard Operations

Viking River Cruises AG

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 Please refer to JobSuchmaschine in your application

BASEL OFFICE - IT Systems Engineer Onboard Operations



The IT Operations in Basel guarantees a seamless operation of our EMEA Offices in Basel, London, Ancona, Wiebelsheim and Shanghai. The Team handles the entire IT Infrastructure including Network and WiFi Infrastructure, iTV System, Server and Clients of every flavor.

As a Systems Engineer, you will be a key member of the Onboard IT Operations. You will design and implement the solutions that will drive shared success with our customers and our organization. 

This role will be located in Basel, Switzerland. Travel within this position is approx. 80% around Europe.

Starting date would be as soon as possible. Please note that we can only accept candidates who are eligible to work in Switzerland or are in possession of a relevant work permit.




·        Availability Management

·        Monitor network security and supervise the entire network system of the organization

·        Designs information systems to be implemented according to our goals, needs and objectives

·        Responds to escalated help desk issues

·        Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner

·        Engineers Physical and Virtual Server and Client Infrastructure

·        Engineers Storage – virtual and physical

·        Manages and develops upgrades to the company's Infrastructure

·        Works with local teams in the Various Locations to help to improve existing- and implement various systems

·        Engineers Network Infrastructure on Board our Ships together with our 3rd Party NOC

·        Ensures Data Security onboard our River Fleet

·        Oversees the administration and maintenance of Physical and Virtual Infrastructure

·        Administrate and monitor various Database Servers at all locations

·        Develop and maintain installation and configuration procedures

·        Develop and oversees compliance with system standards

·        Troubleshooting and attend calls for immediate repair work

·        Maintenance of Physical and Virtual Infrastructure.

·        Engineering of solutions for various project and operational needs

·        Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements

·        Develop and maintain installation and configuration procedures

·        Contribute to and maintain system standards

·        Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups

·        Repair and recover from hardware or software failures, Coordinate and communicate with impacted departments

·        Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary

·        Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required

·        Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale

·        Contribute to Service Improvement




·        Bachelor of IT and/or relevant experience

·        System Engineer certification in Microsoft and/or Unix

·        Certificate courses in various software, hardware and networking

·        SQL skills is a strong plus

·        Mandarin speaking is a strong plus

·        Five years or more of relevant experience working in a similar role

·        Knowledge of the cruise industry is preferred but not required

·        Expert in virtualization on following Platforms: VMware / Xen / Hyper-V

·        Expert for Windows Server and Windows Clients

·        Analytical mindset

·        Challenges others to develop while serving as a role model and mentor

·        Solid communication skills

·        Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people

·        Responsibilities sometimes require working evenings and weekends, sometimes without advanced notice

·        Very good skills in Powershell scripting and VBA

·        You are passionate about IT Infrastructure and love to work with multiple system in an ever-changing environment

·        You are open to take up responsibility within the team

·        You have a can-do mindset and are excited about driving change in a fast pace environment

·        You are excited about working in the cruise industry and you love to travel

·        You are extremely self-motivated, service and solution-oriented




·        Flexible working hours

·        Free parking

·        Free soft drinks, juices and coffee

·        Regular company events, e.g. sports games, BBQ, cooking classes

·        A modern working environment with height-adjustable desks

·        A dynamic and fast-growing environment where you can drive your future

·        A free cruise for you and your +1 every two years

·        A highly talented, passionate and international team

·        Discount at the local gym