Please refer to JobSuchmaschine in your application
In this challenging position, you will be responsible for the service lifecycle management of a product family, as well as for the planning and execution of strategically relevant projects for Hilti Global Tool Service. Together with the product development team and the global service community you will develop and ensure implementation of global standards for physical repairs and service levels. You will have joint responsibility to guarantee continuous improvement of service quality, efficiency and customer satisfaction.
If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service.
With some 24,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.
You will play key role in product development projects to establish the link between the knowledge available in the service community and the development of new products by defining and managing design to service actions.
You will be responsible for the definition of service concept and standards for your product category as well as for the training concept and knowledge transfer.
In strong collaboration with global team of experts you will ensure the implementation of repair standards and performance targets for different service regions.
In the scope of our global strategy and together with a highly performing team you will shape the future of our global service organization by managing high impact (interdivisional) projects.
Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
We have a very thorough people review process, unlike any we know of in any other business. We screen everyone in the company in a yearly career performance matching process. It means we can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit and further our teams personally and professionally.
Additionally, we offer you a competitive salary and a wide range of benefits, these may include day care for your kids or a free in-house gym.
You are a dynamic and ambitious personality interested to work in a highly performing international team of engineers and experts. Your strong conceptional and analytical approach combined with distinctive communication and networking skills and ability to persuade your business partners helps you to successfully manage key projects amongst different stakeholders, and leave a strong footprint within Hilti and our Global Tool Service Community. If you are also searching for a new challenge to allow your professional development and sharpen your entrepreneurial spirit, we're looking forward to receiving your application.