Please refer to JobSuchmaschine in your application
on Assistance Division's information systems
Purpose of the post
The Assistance Division is providing field operations with strategic support and field expertise in 4 key areas: Economic security, Health care services, Water & Habitat, as well as Weapon Contamination. To this end, teams use various applications to collect and analyse data, implement programmes and monitor their progress. These tools allow to translate data into usable insights to strengthen the management of operational activities, strategy and transversal decision-making.
In September 2016, the ICRC has approved a data management model including all transactional data and statistical data from reporting tools, the organization of data management roles, and specific data governance roles associated with the model. This model should ensure a coherent and coordinated approach in order to achieve optimal organisation of data management functions across different levels of the organisation and maximise cross-métier synergies – all with the aim of bringing value out of data at all levels of the ICRC. It informs and guides all strategies and plans to organize new functions related to data management or delocalize, move and regroup the existing ones in the coming years. To implement the data management model, the Assistance Division has established a 4-year roadmap for improving and organizing the way it manages and uses its data, and ensuring optimal quality.
Training materials is usually drafted during the development of the applications and used during the roll-out process to train end-users. However, as tools are regularly updated, the training material needs to be reviewed in terms of content and the delivery methodology adjusted. Furthermore, there is a constant need to deliver trainings on the various applications, due to the rapid expansion of operations and the turn-over of staff.
Main duties and responsibilities
Under the supervision of the Deputy Head of Division, the Trainer will update and deliver application-related training courses for end-users, to enhance their ability to effectively use Assistance systems and applications. S/he is will also ensure quality and format of trainings, and define the most appropriate training method. To this end, s/he collaborates closely with the L3 application managers to define the content with and the Learning Support Unit for the pedagogical design and the production of the training. More specifically, s/he will:
Education and experience required
Desired profile and skills