20 days ago on skilodgeengelberg.com

Receptionist

Ski Lodge Engelberg

  • Work region
  • Sector
  • Employment type
  • Position

 Please refer to JobSuchmaschine in your application

Receptionist

Location: Engelberg Begin date: December 2017

Receptionist

Are you our new team member?
  • Permanent Position (80%)

About Us

Ski Lodge Engelberg is a mountain lodge, founded by two skiing friends who aimed to create the ultimate place to stay on a mountain holiday. Today people who love the mountain as much as we do come here from all over the world. We are passionate about local knowledge of the village and mountain, staff who love service as much as the surrounding nature, gourmet cuisine and quirky design. So far, it has been an exciting journey, and we are eager to keep on developing and renew ourselves together with our staff.

The place to be

The reception at Ski Lodge is the hub of the hotel, and you are the first and last person our guests meet. Your job involves everything from taking reservations, revealing secret powder stashes for curious guests and everything in between that can make our guest’s stay just a little bit better. We aim at a world-class level of service and we are looking for someone who is eager to learn and truly loves to see guests satisfied. Your personality is more important than any training you have, but you have previous experience from the hotel and service industry.

We will be looking for:

  • True unconditional love of the mountains
  • Strong hotel experience and fully understand booking, sales, and housekeeping
  • German speaker and fluent in English, both oral and written
  • Administration and customer service skills
  • IT skills to work with computerized Hotel booking, Protel, and payment systems
  • A friendly and professional manner
  • Be able to handle stress and be well-organized.

Working hours include daytime, evenings and weekends. The service is full time.

Your duties and responsibilities:

  • Dealing with bookings
  • Completing procedures when guests arrive and leave
  • Choosing rooms and handing out keys
  • Preparing bills and taking payments
  • Dealing with special requests from guests (like booking mountain guides and transfers)
  • Answering questions and dealing with complaints or problems
  • Your duties include other tasks like helping the housekeeping and serving drinks in the bar.
Please submit your application asap as a selection is on going.For more information, please contact our CEO Niklas Danielsonniklas.danielson@skilodgeengelberg.comTel: 0041 79 102 87 87

 

Please apply at: http://www.skilodgeengelberg.com/en/work-at-ski-lodge/

// The Ski Lodge Team