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IT Support Engineer

NGIT

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You are passionate about IT, you have a strong desire to learn, progress and evolve permanently in a demanding environment? You aim to reach excellence to provide high quality services to users? Join us!

IT Support Engineer

You are passionate about IT you have a strong desire to learn progress and evolve permanently in a demanding environment You aim to reach excellence to provide high quality services to users Join us IT Support Engineer You will use
We do not focus only on one area of expertise but you will use a broad spectrum of skills which will vary depending on the projects


Windows PC 7 8.x 10 and server 2008 to 2016


Active Directory and associated tools


Virtualization VMware ESXi and associated management tools


Server based computing Citrix XenApp + XenDesktop or equivalent technologies


Deployment and automation System Center Management Suite


Powershell scripting


Complex LAN/WAN/Wireless networks VPN and security Cisco CheckPoint


Unified Communication MS Skype for Business MS Exchange UC Cisco UC CUCM CME VC


You will do
The main mission consists in delivering first and second level support


Qualification and resolution of incidents


Service requests management in relation with international customers


Frequent interactions with users via telephone email and instant messaging


Other responsibilities consist in


managing complex Windows platforms


creating Microsoft SCCM application packages


implementing various IT solutions related to infrastructure and/or customers' business applications based on various technologies small projects awarded to enable our engineers to constantly acquire new technical skills


You have


HES or Bachelor degree in Computer Science Communication Systems Telecommunication


Previous experience in support


User and solutions oriented


Ability to communicate in both non-technical and technical ways with clients and colleagues


Perfect command of French and English spoken and written technical and common


Structured and synthetic approach


Willingness to constantly learn and progress


Rigorous flexible stress resistant autonomous and passionate about computer science

Swiss or European nationality B C G work permit

We offer


Culture of engineering innovation and continuous improvement


Dynamic and highly motivating environment


Opportunities to take responsibilities and contribute to exciting projects


Career development possibilities


Good packages


Our activities
Based in Geneva HQ Singapore and Bangalore operating in more than 30 countries we provide a wide range of premium outsourced IT services to global customers as well as the technical expertise and reliability of a software publisher.
Our IT infrastructure department consists of two teams working closely





Support Team



Assist end-users and solve IT problems by being the direct point of contact for technical and non-technical users.





System Team



Multidisciplinary engineers working on the integration of new technologies and solutions implementing new solutions within existing infrastructures and managing IT infrastructures including IT department management roles within our customers.







Delivering IT as a Service by providing an all-in-one package that includes hardware software andIT services NGIT-Managed Services


Managing IT infrastructures at the cutting edge of technology Adaptive Outsourcing Audit consulting design implementation maintenance training strategic outsourcing of IT operations including IT department management roles .


Using cutting-edge technologies in order to innovate while ensuring high availability and performance


Most of the IT solutions are centralized and distributed to all customers by following the most successful principles of industrialization and automation


Publishing software among which our leading product B-Com Community and Event Management platform


Interested Please apply on our website in English http /www.psideo.com/Careers

Chemin du Pré-Fleuri 5 1228 Plan-les-Ouates